The Electrical Guys Reviews

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 5 years ago

“Extremely quick arrangements. Great value. Brilliant packaging.”

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Posted 5 years ago

“Great service from order to delivery.”

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Posted 5 years ago

“Great company willing to go tje extra mile for customer care”

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Posted 5 years ago

“very nice I like it”

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Posted 5 years ago

“Great service. Courteous and prompt.”

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Posted 5 years ago

“Quick delivery, packaged great.”

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Posted 5 years ago

“First time buyer from Electrical Guys. Delighted with the staff who dealt with my telephone order. The delivery firm FED E X were brilliant and their Customer Care was excellent. They came twice to by home to deliver. The first time I was at the hospital visiting by very sick husband. The second time I was at home and the driver was so caring, he even wished my husband a good recovery. Compassion and Care when it mattered most. Thank you.”

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Posted 5 years ago

“Better value and quick delivery”

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Posted 5 years ago

“Quality product,kept informed actually arrived early Thank you.”

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Posted 5 years ago

“No acknowledgement when sending messages to cancel order and refund lack of communication”

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Posted 5 years ago

Hey Matthew, 👋 Thanks for getting in touch and taking the time to submit a review. I've just had a look into your order with us, and unfortunately can't see any communication between you and our team? I can see you requested a return through eBay's self process system, this was then delivered back to us and refunded to your PayPal account as requested. If you are having trouble seeing this refund or it hasn't arrived back in your account yet, please let us know and we can take a look for you. Thanks, The Electrical Guys

Posted 5 years ago

“great service goods arrived well ahead of time very pleased”

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Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

“Delivered to wrong address, package broken and about 20 times as big as it needed to be”

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Posted 5 years ago

Hey Mike, 👋 Thanks for getting in touch and I'm really sorry to hear of the trouble you had with the delivery. Have you reached out to our customer care team regarding the issue? If not please get in touch with us at help@electricalguys.co.uk and I'll make sure somebody looks into this for you. Apologies for any inconvenience that was caused! Thanks, The Electrical Guys

Posted 5 years ago

“Article I required was a door for an exterior electrical meter cupboard. It was despatched very quickly and fitted instantly. very pleased with the service. Steve Crann (Essdec-Sheffield)”